Shipping policy
Shipping & Order Information
Welcome to Mabellane. We are committed to providing a smooth, secure, and reliable shopping experience for all customers across the United Kingdom.
Estimated Delivery Time
Order Processing
Once an order is placed, please allow 1–3 business days for processing.
- Orders placed Monday to Thursday are usually processed within 1 business day.
- Orders placed on Friday evenings, weekends, or public holidays may require additional processing time.
Shipping Time
After processing, estimated delivery time is typically 8–12 business days.
Please note that delivery times may vary slightly during peak periods, holidays, or due to courier delays beyond our control.
Placing an Order
Ordering from Mabellane is simple and secure:
- Browse our store and select your desired product.
- Choose the correct size, colour, or variant if applicable.
- Click “Add to Cart.”
- Proceed to checkout and enter your shipping and billing details.
- Select your preferred delivery and payment method.
- Complete your order and receive a confirmation email.
If you do not receive an order confirmation within a few minutes, please check your spam or junk folder.
Accepted Payment Methods
We currently accept secure payments through:
- Visa
- Mastercard
- American Express (AMEX)
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
- Bank Transfer (where available)
All transactions are processed securely using SSL encryption technology.
Secure Payments
Your privacy and payment security are extremely important to us.
At Mabellane, all payments are protected with SSL (Secure Socket Layer) encryption to ensure your personal and financial information remains safe and secure during checkout.
Shipping Costs
Free Shipping
We proudly offer free shipping on all UK orders, with no minimum purchase required.
No hidden fees or additional shipping costs will be added at checkout unless an expedited shipping option is selected.
Shipping Policy
Once your order has been confirmed, we begin processing it as quickly as possible.
To maintain fair pricing and reduce unnecessary environmental impact, some products may be shipped directly from our international fulfilment partners.
Because of this, orders may occasionally arrive in separate packages if multiple items are purchased.
Sustainability Commitment
At Mabellane, we aim to reduce waste and unnecessary emissions by optimising packaging and shipment batching wherever possible.
This helps us keep products affordable while supporting more sustainable fulfilment practices.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the issue with the courier.
Please ensure your shipping address is entered correctly before completing your order, as we cannot guarantee replacements or refunds for incorrect addresses provided at checkout.
Need Faster Shipping?
If you require expedited delivery options, please contact our customer support team before placing your order. We will do our best to assist you with available faster shipping methods.
Contact Information
For any questions regarding your order, shipping, or delivery, please contact us at:
Website: Mabellane
Email: support@mabellane.co.uk